Orders are processed after the required order details and payment have been verified, where applicable.

Processing time may vary depending on stock availability, product condition, order volume, verification requirements and operational circumstances. An order confirmation does not necessarily mean the product has been dispatched.

We deliver to serviceable locations supported by our shipping partners. Delivery availability may depend on the destination PIN code, product dimensions and courier coverage.

Please enter your correct delivery address and PIN code during checkout. If your location is not serviceable, our team may contact you to discuss the available options.

Applicable shipping or delivery charges, if any, will be displayed during checkout before you confirm your order.

Charges may vary depending on the delivery destination, product weight, dimensions, shipping method and any applicable promotional offer.

Any free-shipping offer will be subject to the eligibility conditions displayed on our website.

Estimated delivery dates or timelines, where displayed, are provided for guidance and are not guaranteed unless explicitly confirmed as such.

Actual delivery may be affected by the destination, courier schedules, weather, public holidays, transport disruptions and other circumstances outside our reasonable control.

If a significant delivery issue arises, please contact our support team for assistance.

Where tracking is supported by the shipping partner, tracking information may be shared through an order notification, email, SMS or another available communication channel.

Tracking updates are provided by the relevant shipping partner and may not always appear in real time.

Customers are responsible for providing a complete and accurate shipping address, PIN code, phone number and other required delivery information.

Incorrect or incomplete details may cause delays or failed delivery attempts. If you notice an error after placing an order, contact us as soon as possible. Address changes may not be possible once the order has been dispatched.

The recipient should be available to receive the shipment or make appropriate arrangements with the courier, where supported.

If delivery fails because the address is incorrect, the recipient is unavailable or the courier cannot complete delivery, the shipment may be reattempted or returned to the sender under the courier's procedures.

Any further action, additional shipping charges or refund handling will be assessed under the applicable order and return policies and relevant law.

Please inspect your shipment upon delivery where reasonably possible. If a product arrives damaged, defective or different from what you ordered, notify our support team as soon as reasonably possible.

• Keep the product packaging and included accessories where possible.
• Provide your order number and a clear description of the issue.
• Share photographs or other relevant evidence if requested.

Requests will be reviewed under our Refund & Return Policy and applicable consumer protection requirements.

We may ship new, used and refurbished laptops, computers, printers and hardware. Product condition, packaging, accessories and warranty information may vary by listing.

Please review the relevant product description before purchase. Any special handling or delivery conditions, where applicable, will be communicated through the listing or order process.

Cancellation requests depend on the current order and shipment status. Orders already dispatched may need to follow the applicable return process.

For information about returns, replacements and refunds, please review our Refund & Return Policy. Nothing in this Shipping Policy limits any rights provided by applicable law.

Deliveries may be delayed by circumstances such as severe weather, natural events, transport interruptions, public holidays, operational disruptions or other events beyond reasonable control.

Where relevant information is available, we will make reasonable efforts to assist customers with delivery updates and available next steps.

For questions about shipping, tracking, delivery delays or shipment issues, please contact ByteVertex Technologies Private Limited using the official contact details published on our website.